Introduction Every year, Fjord–Accenture Interactive’s design and innovation practice–crowdsources trends for the year ahead from its network of 1,200 people in 33 studios worldwide. It’s always a labor of love, plenty of Post-it Notes and coffee, and mainly, lots of healthy debate and laughs. With new studios opening in Japan and across Latin America, Fjord Trends 2020 are our most globally diverse to date. Even with the diversity of regional flavors and context, there was a high level of consensus in our initial idea-gathering stage. As a result, these are our most closely connected trends ever, telling a comprehensive story about our landscape and what to expect in business, technology and design in the year ahead.

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