Fjord, part of Accenture Interactive, is a design and innovation consultancy that reimagines people’s relationships with the digital and physical world around them. We use the power of design to create services people love. By combining a human-centered approach with robust methodology, we work with some of the world’s leading businesses to make complex systems simple and elegant. Founded in 2001, Fjord has a diverse team of 1,200 design and innovation experts in 33 studios, including Atlanta, Auckland, Austin, Barcelona, Berlin, Bogotá, Buenos Aires, Canberra, Chicago, Copenhagen, Dubai, Dublin, Helsinki, Johannesburg, Lima, London, Los Angeles, Madrid, Melbourne, Mexico City, Milan, New York, Paris, San Francisco, São Paulo, Seattle, Singapore, Stockholm, Sydney, Tokyo, Toronto, Washington, D.C. and Zurich. To learn more, follow us @fjord and visit www.fjordnet.com. Accenture Interactive helps the world’s leading brands transform their customer experiences across the entire customer journey. Through our connected offerings in design, marketing, content and commerce, we create new ways to win in today’s experience-led economy. Accenture Interactive is ranked the world’s largest digital agency in the latest Ad Age Agency Report for the fourth year in a row, and was named a 2019 Most Innovative Company in Advertising by Fast Company. To learn more, follow us @AccentureACTIVE and visit www.accentureinteractive.com. Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. trends.fjordnet.com